Asheville Appalachian Spa Reservation Policies
Any Asheville North Carolina & W.N.C. Accommodations-Rentals and Cabins:
Check in 2-7pm. Check out 11am. Any Late check ins prior arrangement.
Pets O.K. Smoke free environment. On exceptions, Smoking outside only! Handicap accessible. Reservations Required.
- Deposit and payments: Credit Card accepted as guarantee.
- Deposit requred, to hold.
- All Credit Card Payments Amex, MC & Visa
- A Deposit is required once reservations
- are confirmed through reservation-confirmation forms.
- Reservations need to be made at least 24hr. 48-1 week in advance.
- WE ACCEPT-Credit Cards,Cash, Check,Travelers checks, and Paypal.
- There is a Accommodation 10% state-county tax charge on all rentals.
- reservation-pet fees-cleaning fees, To some accomodations may apply.
- Deposits due within 5 days of booking reservation!
- Balance due upon arrival!
- Deposits are refundable less $75
- with notice 14 days prior to reservation date for any cancellations, for any refund!
Pet Friendly place: Any animal would need to be approved prior to coming. Well Groomed and clean. They will enjoy the large area to play!
- All Pets area VIP (Very Important Pet) They are welcome to our pet spa services. (Pet massages, fitness hikes, Shampoos, Accupuncture)..
- Pet fees-various $10-25 ..pet fees per day or per week. Depends on size..
Cancellations:
- Massage-Spa-Any No shows (or) Last minute Cancellations,
- will not be refunded!!. Cancellations made within 24-48 hours of reservation date will forfeit (100%) of deposit or payment!!
- 14 day will be $75 cancellation fee
- Spa Parties-Large groups- Full Payment due 5 days before event date.
- Spa Parties-Cancellation fee will forfiet (100%) of deposit or payment.
- Any spa party cancellation less than 2 weeks before event will forfeit full deposit. (or) 15 % of corporate event total
- *Absolutely NO refunds on Holidays stays and stays beginning in the months of May, June, July,October & November. Busy Season!
- * No refund unless the room is re-rented in cancellations less than 10 days in advance. For spa services and accommodations
- Cleaning & Damage Fee: All rentals are professionally cleaned before you arrive and after you leave.
- A damage deposit of $125 will be held on your credit card at the time of check-in and is fully refundable within days from your check-out if no damage is attributed to your stay.
- A cleaning fee of $25-50 will be charged if left in a mess or any damage fee will apply.
- pet fees-& $10-25
- Complete this form to request availabilty for your accommodation and spa services. Upon receiving your request we will research and answer your request for availability within 24 hours.
- Please read our Reservation Policies for more information.
- Mobile Massage Day Spa Service Cancellation policies:
- Reservation Policy Reservations need to be made at least 12-24 hours up to 1week in advance.
- Made by Phone 828-230-1441 or though Contact Form.
- There is a $75 minimum for all outcall mobile services.
- Cancellation Policy: For individual services we require at least 24 hours notice when cancelling a appointment.
- Less than 24 hours will forfeit 100% fee
- There is a 20 % charge for cancellations made less than 2 week in advance. $75.00..Cancellation fees.
- Cancellation for spa packages and
- Spa parties made 2 week in advance in order to avoid 20% cancellation charges.
- Cancellations made less than 5-24 hrs. will be billed 100%
- (Or) make Re-schedule appointment. to avoid payment loss.
- Changes to any packages must also be made 24 hours prior.
- Gratuities: If you are pleased with the service you have recieved,
- it is custom to give a 15% to 20% gratuity to your Spa Technician.
- Age Requirement: No Age Limit! Check out our Teen rates..
